Terms & Conditions

Welcome to Vinexa Pharmaceuticals. By accessing or using this website, purchasing our products, or interacting with our digital services, you agree to be bound by these Terms & Conditions. This agreement outlines your rights, obligations, limitations, and acceptable usage practices when engaging with Vinexa Pharmaceuticals (“we”, “us”, “our”). If you do not agree with any part of these terms, please discontinue use of our website or services.

1. Eligibility & Acceptance

Use of this website is intended for individuals aged 18 years and above. By accessing our platform, you confirm that you meet legal age requirements and are competent to enter a binding agreement. Continued use of our website signifies that you accept these Terms & Conditions in full.

2. Website Usage & Restrictions

You agree not to misuse the website or engage in activities such as hacking, attempting unauthorised system access, spreading malware, copying materials without permission, uploading harmful content, or placing fraudulent orders. You must ensure that any information provided during registration or order placement is true, complete, and accurate.

3. Product Information & Responsibility

We offer dermatologist-oriented and cosmetology-focused products. While we strive to provide accurate product descriptions and educational information, content available on this website is not a substitute for professional medical diagnosis or treatment. You are responsible for consulting healthcare professionals before using skincare or dermatology products when needed.

4. Pricing, Offers & Availability

All prices listed are in INR or applicable currency and may change without notice. Promotional offers, stock availability, and product batches may vary based on location or operational constraints. We reserve the right to cancel any order suspected of fraud, abuse, or misrepresentation.

5. Order Confirmation & Delivery

Orders are considered confirmed only after payment is successfully processed. Delivery timelines are estimates based on logistics availability. Vinexa Pharmaceuticals shall not be held liable for delays caused by transportation issues, natural events, strikes, or any circumstances beyond our control.

6. User Accounts & Confidentiality

You are responsible for maintaining confidentiality of login details and restricting access to your account. Any actions performed using your credentials will be treated as authorised by you. If you believe your account has been compromised, kindly contact support immediately via support@vinexapharmaceuticals.com.

7. Intellectual Property Rights

All images, trademarks, text, product names, packaging designs and visuals on this website are property of Vinexa Pharmaceuticals and protected by law. You may not reproduce, distribute, or display our content in any form without explicit written consent.

8. Liability Limitation

Vinexa Pharmaceuticals is not liable for damages resulting from product misuse, incorrect application, allergic reactions, delayed shipments, or reliance on website information without valid medical advice. Our liability is limited to the value of the product purchased.

9. Third-Party Links & Services

Our website may contain links directing users to service providers, pharmacies, blogs, or external stores. Vinexa Pharmaceuticals does not endorse, control, or guarantee the accuracy of these websites. Users should review third-party policies before interaction.

10. Termination

We may restrict or terminate your access to the website for policy violations, fraudulent behaviour, abusive requests, spam activity, unauthorised marketing, or any action deemed harmful to our brand, without prior notice.

11. Governing Law

These Terms & Conditions are governed by Indian law. Any disputes relating to these terms shall be subject to the jurisdiction of courts where Vinexa Pharmaceuticals is registered.

12. Amendment to Terms

We reserve the right to update or modify these terms at any time. Revised versions will be published here, and continued website usage indicates acceptance of updated policies.

If you have questions or need clarification regarding these Terms & Conditions, please contact our team at support@vinexapharmaceuticals.com. We appreciate your trust in Vinexa Pharmaceuticals and look forward to serving you responsibly and professionally.